Methodology

Affiliate disclosure

Plain English, per the FTC.

Some links are affiliate links: if you sign up through them we may earn a commission, at no extra cost to you. It never affects our ranking. Full disclosure.

Bot or Person is reader-supported. Some links are affiliate links: if you click one and sign up, we may earn a commission, at no extra cost to you.

It does not affect rankings

We do not sell placement, and a commission never changes a verdict. Tools with no affiliate program are reviewed and linked on the same terms.

Which links are affiliate links

  • Help Scout, Zendesk, Freshworks, Tidio, Crisp, Chatbase — we may earn a commission when you sign up through our links.
  • Intercom / Fin, Ada, Decagon, Forethought — covered editorially; we have no affiliate relationship and earn nothing from them.

Outbound affiliate links use rel="sponsored nofollow". This follows the U.S. FTC Endorsement Guides.